Office of Technology Services
Admitted Students Portal
Newly admitted students may login to our admitted students portal with information on housing, events and other pre-orientation materials.
Announcement and Discussion Mailing Lists
L-Soft's Listserv software allows the creation of mailing lists for announcements and moderated or unmoderated discussion.
Anti-Virus and Anti-Malware
WCL issued computers include Avast! Anti-Virus to scan files and websites for viruses and malware.
Assistive Listening
Assistive listening devices improve listening ability for anyone with hearing impairment, and can be used on their own or with certain hearing aids.
AU Account
All Washington College of Law students, faculty and staff are assigned American University accounts that may be used to sign-in to MyAU, MyWCL, wireless and other services.
Audience Response Systems
Audience response allows instructors or presenters to plan questions during the presentation and prompt the audience to respond using small wireless devices.
Audio and Video Editing
Audio and video editing to remove segments of recorded materials.
Audio and Video Recording
Audio and video recording allows you to capture footage of a class or event, which can be edited, streamed on-demand and/or streamed live for viewing.
Audio and Video Streaming
Audio and video recordings of class meetings and events may be watched later, on-demand at the viewers' leisure. Links may be distributed in advance or after recording, as well as posted to MyWCL.
Audio Recording
Audio recording allows classes and meetings to listened to later or turned into a podcast.
Calendaring
Audience based calendars are available through Master Calendar.
Case Management
Clinic faculty and students have access to the LegalServer platform.
Class Seating Charts and Rosters
Class seating charts and rosters are available to faculty and their assistants via MyWCL course sites.
Classroom Audio and Visual Support
Pre-class and in-class room technology setup and support is available while classes are in session, Monday-Saturday, and by appointment at other times.
Classroom to Classroom Streaming
Classrooms with built-in cameras may have their video and audio streamed to other classrooms in real-time, allowing for overflow or collaborative use.
Clinical Technology Services
Legal practice technology is provided by the department to aid our students and faculty in running a fully operational law firm within the law school.
Computer Equipment
Computer equipment is procured, prepared, deployed and maintained by the help desk.
Computer Hardware Purchasing
Grant-based computer purchases are handled by the Office of Technology.
Computer Hardware Support
Computer hardware occasionally fails or needs to be upgraded.
Computer Labs
Computers for student, faculty and staff use are available on the first and second floors of the Pence Law Library. Additional computers are available for Clinical students within their office.
Computer Related Purchases
Computer peripherals such as scanners, keyboards, mice and other accessories may be purchased at discounted rates via the Office of Technology.
Computer Software Purchasing
Non-standard software may be purchased through the Office of Technology at discounted rates.
Computer Software Support
Standard computer software supplied by the Office of Technology such as the Microsoft Office suite, Adobe Acrobat, web browsers and others is available from the help desk.
Computer Training
Training for a variety of software is available online through Lynda.com covering knowledge levels ranging from beginner to advanced.
Computer Video Conferencing
Skype for Business is included with Office 365 and allows for video calling. For larger meetings Google Hangouts and GoToWebinar are also available.
Data Restoration
Data stored on WCL servers is backed up nightly. In the event of an accidental file deletion, or need for a previous version of a file, it may be possible to restore from a backup.
Digital Signage
There are currently over 20 digital signage screens throughout the Tenley campus, showing a mix of news, events and other real-time information.
Domain Registration
Website domains for departments, events or student organizations is handled centrally by the web team.
Electronic Waste Recycling
Outdated and retired electronic equipment is recycled by American University.
Encryption
Encryption protects data by scrambling it for anyone without the proper information to decypher it.
Exam Software
In-class exams are administered using Exam4 software, and take-home exams are administered via MyWCL.
Faculty and Staff Email
Faculty and staff email is provided via Microsoft's Office 365.
File Sharing and Transfers
Files may be shared from network drives via Fileway.
Firewall
AU's network and WCL's servers are protected from malicious actors via multiple firewalls.
Flipped Classroom Support
The MyMediasite platform allows for the recording of video webcasts, screencasts, and audiocasts, which can then be distributed to students ahead of a class meeting.
Graphic Design
Basic graphic design services are available for digital signage, the web, or traditional publications.
Hardware Recommendations
Technology staff are knowledgeable on a variety of computer hardware and can make recommendations based on your needs and budget.
Help Desk
The help desk is available to provide support and troubleshoot a variety of computer hardware and software problems.
Kiosks
Kiosks are located throughout the library to provide easy access to web-based library tools and searches.
Language Translation
Language translation booths and translation consoles are available for use in multi-language scenarios.
Learning Management System (MyWCL)
MyWCL is a Sharepoint-based learning management system.
Live Webcasting
Live video from classrooms or other event spaces may be streamed privately or publicly via the internet.
Loaner Laptops
Loaner laptops are available to both faculty and staff, as well as students.
Loaner Phones
Android and Apple smart phones are available for short-term use.
Loaner Tablets
A small number of iPad minis are available for classroom related use.
Media Conversion and Duplication
CDs and DVDs may be copied en masse, saving significant time vs. one at a time.
Network Storage
All departments, faculty and staff receive network-based storage.
Non-standard Software Support
Non-standard software, whether free or purchased, receives a "best effort" level of support.
Office Moves and Equipment Relocation
Computer equipment is disconnected, packed and moved to new locations by the help desk staff.
Online Forms and Workflows
New processes or previously paper-based ones may be done through the WCL website.
Online Surveys and Polling
Online surveys and polling allow for feedback to be collected from a specified audience.
Printing
Printing is provided to faculty, staff and students primarily through Xerox multifunction devices.
Remote Support
Remote assistance is available whether you're at WCL or away via SimpleHelp.
Room Reservations
Room reservations may be made through the Events Management System.
Screencasting
The MyMediasite platform allows for the recording of screencasts, such as a Powerpoint presentation or web browsing session, with or without audio narration.
Security Operations
AU and WCL security teams constantly monitor our services for attacks and other threats, taking proactive steps to prevent them.
Smartphone and Tablet Support
Some AU and WCL services such as email and printing are available for smartphones and tablet devices.
Software Update Management
Software updates for Windows, Microsoft Office, and other common applications are centrally managed, tested and deployed to ensure your computer software remains up to date.
SSL Certificates
SSL certificates provide encryption for websites and other online services.
Student Hardware Support
Student hardware support is offered on a "best effort" level, but not all problems can be handled by our team.
Student Information System
WCL uses American University's Student Information System Ellucian
Student Organization Email
Student organizations may request WCL email addresses for their organization and/or leadership.
Student Organization Websites
Student organizations have an important presence on our websites.
Transcription and Captioning
Video and audio recordings may be professionally transcribed or caption.
Two-Factor Authentication
Two-factor authentication allows you to protect your account with another device beyond a password.
Virtual Desktop
Virtual Remote Desktop access is available to faculty and staff.
Virtual Private Network (VPN)
VPN's provide a secure link over the unsecured parts of the internet, allowing you to connect to WCL services as if you were in the building.
WCL Account
All full-time WCL faculty and staff are issued a WCL login and password that provides access to WCL specific services as email, your computer, and network drives.
Websites
The website allows for quick and easy distribution of news and information.
Wired Network
A wired network is available is most offices, and some other parts of the Tenley campus such as Pence Law Library.
Wireless Network
The WCL wireless network is available throughout the Tenley campus, including much of the outdoor space and parking garage.
Wireless Screen Sharing
Instructor, student and guest laptops may be displayed in class without physically connecting the device to the AV system.