Office of Technology Services

Non-standard Software Support

Non-standard software, whether free or purchased, receives a "best effort" level of support.

Depending on our knowledge of the software, we may be able to solve some problems, however we can not guarantee it.

Users should attempt to solve problems themselves first via official support channels.

Contact the help desk to request assistance.

Technology Help Desk
Warren NT10
helpdesk@wcl.american.edu
202-274-4021