Office of Technology Services
Remote Support
Description
Remote assistance is available whether you're at WCL or away via SimpleHelp.
Features
SimpleHelp allows a help desk technician to remotely access your PC, with your permission, to troubleshoot and fix some software problems remotely.
Requirements
An internet connection is required to use SimpleHelp.
How to Obtain
Contact the help desk to request remote assistance.
For Assistance
Technology Help Desk
Warren NT10
helpdesk@wcl.american.edu
202-274-4021