General Information

The Arbitration Center does not provide housing for Summer Program participants. However, there are a number of places participants can look to find housing. Please note that hotels are often cheaper when booked via travel websites such as www.hotels.com, www.expedia.com, www.travelocity.com, www.iloveinns.com, or www.airbnb.com.

Please click here to see a list of options. 

Dormitory Option: 


A block of rooms at American University’s dorms have been reserved for participants attending the Summer Programs. Single and double accommodations in East Campus are available.

East Campus houses students in double and single rooms with private bathrooms.

Each floor community has a central lounge space with a kitchen, lounge furniture, and television for students to study or socialize with their community. Each floor also has a laundry room. Steps away are Bleeker St. Café, a grab-and-go style food market.

The virtual tours available here are representative of a given room type. Each space varies based on room sizes and dimensions. Each virtual tour includes some decorative items and a MicroFridge to show what the room looks like when occupied, but these items are not included in rooms.

Please note that there is no cookware in the shared kitchen, except for a microwave and an oven. Additionally, refrigerators are only available to rent, and information on that process can be found on: www.myfridgerental.com.

American University is conveniently located less than a mile away from the Tenleytown-AU metro stop and the University offers a free shuttle from main campus to the metro and to WCL throughout the day.

Please note that housekeeping is not available. Additionally, AU only provides linens, a blanket, pillow, pillowcase, and a small towel.  If you prefer a larger towel or hand towel, please bring one with you. 


  • Single Occupancy Room on East Campus
    • $95 per night plus 15.95% DC Hotel Tax
  • Double Occupancy Room on East Campus
    • $79 per night plus 15.95% DC Hotel Tax
  • $25 Administrative Fee added to all reservations.

How to book a room

Registration Process:

  • All participants must use the following registration portal; https://american.starrezhousing.com/StarRezPortalXRegistration
  • Registration Portal will be active beginning on Monday, April 3 at 9am Eastern.
  • Registration Portal will close on Friday, April 28 at 5pm Eastern.
  • Payment in full via credit card is required to complete the registration process.
  • Participants will select their bed room, therefore roommate requests will not be accepted. Instead, participants will need to coordinate and those who have a desired roommate will need to select the correct room assignment.

Frequently asked questions: Cassell Hall, International Reception Center (IRC)

When can I check-in?

Summer students may check in at the front desk any time after 3:00 P.M. on the assigned check-in date. The front desk is open 24 hours a day, seven days a week. Present your photo ID to the front desk staff and they will give you your room assignment envelope. 

What time is check-out?
Check-out is at 12:00 P.M. on the last day of your reservation.

Are all of your residence halls air-conditioned?
Yes, all of the residence halls come equipped with air-conditioning.

Is housekeeping available during my stay?
No, housekeeping is not available.

Does university conference & guest services provide cleaning equipment and supplies for residents?
No. University Conference & Guest Services assumes responsibility for the cleaning of common area and community spaces while the responsibility for the cleaning of student rooms and/or suites remains with the students of that unit. Students are encouraged to supply their own cleaning materials in order to maintain a healthy and safe living condition in their unit. Our office and staff do not provide vacuum cleaners or other cleaning supplies. Failure to do so may result in cleaning charges assessed at the time of checkout.

How many laundry machines are on each floor and how much do they cost?
Each floor of the residence halls has approximately two-three washers and dryers. Each wash cycle costs $1.75 and each dry cycle costs $1.75. On-campus laundry machines operate on EagleBucks for increased student convenience.

What are Eaglebucks?
EagleBucks are a convenient, cashless way to make purchases both on campus and at many popular off-campus businesses. Like using a debit card, funds are deducted from your summer guest card as purchases are made. EagleBucks can added to summer guest cards at the Add Value machines in the Washington College of Law Library, Bender Library, and the Mary Graydon Center.

When do Eaglebucks expire?
EagleBucks expire on your departure date. We cannot refund unused EagleBucks at the end of your stay.

Are meal plans available?
No, meal plans are not available for summer WCL students.

Are refrigerators provided in cassell hall?
No, refrigerators are not available in Cassell Hall, however, you may rent a refrigerator by visiting https://www.myfridgerental.com/. Students who rent a refrigerator are responsible for paying all applicable fees to My Fridge Rental and coordinating delivery/pick-up directly with the company.

Can my family & friends stay on campus as well?
No, on campus housing is not available for family or friends.

I am over 21, can I bring alcohol into the residence halls?
No, alcohol is not permitted in any American University residence hall.

What are the rules for smoking on-campus?
AU is officially a tobacco and smoke free campus.

Is cassell hall ada accessible?
Yes, Cassell Hall is accessible for individuals who require mobility accommodations.

If I am placed in a double room, will my roommate also be an IRC Student?
Yes, we house students together in the same rooms and in the same building so that you can share a feeling of community with the others in your area. If you would like to share a room with a friend, who is also a WCL student, you must specify the roommate name on your application. Students who choose the double room option, without listing a specific roommate, will be assigned a roommate.

How secure is the campus?
Our residence halls are only accessible to summer guests with a Summer Guest Card, or a One Card for students living on campus. Also, the residence halls are staffed with campus hosts at front desks on each side of campus. Additionally, our public safety officers patrol campus regularly, 24 hours a day, 7 days a week.

Are you nearby a Metro stop?
Yes, we are closest to the Tenleytown/American University Metro stop. The university shuttle runs directly from that Metro station to the campus and is complementary for AU students, faculty, staff, interns, and summer guests.

Do you provide linens?
Linens, a blanket, pillow, pillowcase, and a towel are provided for students.

When will I receive my actual room assignment?
You will receive your room assignment at check-in.

Can I receive mail?
Mail Services are not available.

When will I receive my actual room assignment?
You will receive your room assignment at check-in.

What should I bring?
We encourage you to keep in mind that you will only be in Washington DC for a very short time and that your stay here will likely keep you very busy. When packing for your internship and your room, we recommend the following items as a beginning packing list:

  • Laptop or Computer
  • Bed linens, blankets & pillows
  • Towels/Bathroom Linens
  • Clothing & Shoes
  • Toiletries & Shower Caddy
  • Umbrella/Poncho
  • Bathrobe
  • Television/VCR/DVD player
  • Shower shoes
  • Mini-refrigerator

Can I receive mail?
Mail services are not available.

Parking: In an effort to decrease the carbon footprint on campus, alternatives to parking, such as use of public transportation, are strongly encouraged. However, if you require parking on campus this summer, please keep the following in mind:

Metered parking is available at the School of International Service (SIS) and at the Katzen Arts Center. The day rate is $16.00. Pay-As-You-Go machines accept cash and major credit cards and are located in the elevator lobbies of SIS and Katzen.

Monthly parking permits need to be purchased in advance from Parking and Traffic Services. Any special requests or handicap parking permits must be accompanied by a doctor’s notice to Public Safety upon arrival to campus. All final requests for parking permits are due no less than two weeks prior to the start date of your conference program.

Kitchen: There is a community kitchen on each floor of the residence hall; however, there are no cooking supplies or dishes.

Phones: There are no phones for guests to use in the residence hall.

What can I not bring?
Your safety is important. Due to the hazards associated with their use, the following appliances may not be present in residence hall rooms:

  • Personal air conditioners
  • Hoverboards
  • Grills (including George Foreman grills)
  • Halogen lamps
  • Immersion coals
  • Oil, kerosene, and gas lamps
  • Open-coiled appliances
  • Steam vaporizers
  • Waterbeds
  • Microwaves
  • Any appliance attached to multiple extension cords? These appliances may only be used in designated cooking areas or kitchens.
  • Coffee makers
  • Electrical appliances with heating elements
  • Hot pots
  • Popcorn poppers
  • Rice cookers
  • Toasters/Toaster ovens

What if I have additional questions and I cannot find the answers online?: For any additional questions, please call (202) 885-3370 or email conferences@american.edu

Directions: You can take a taxi, or a cheaper alternative is the Super Shuttle shared van service. When you arrive at the Airport, follow the signs to ground transportation and look for the blue and yellow Super Shuttle reservations desk. Give them the address below.

American University
4400 Massachusetts Ave. NW
Washington, DC 20016

Please arrive at the front desk with an ID to check in.