As an admitted student, you will need to create an account for the American University web portal (myau.american.edu). This portal is where you will view financial aid and student account information (once it's posted) and submit your deposit to secure your place in the entering class. Please view the instructions below for how to create your account and use the myAU portal. Please be sure to scroll the full length of the page to ensure you have reviewed all the instructions.
American University Web Portal (myau.american.edu)
The first time that you log into the myau.american.edu portal, you will be able to run through a tutorial which will explain the features available and how to use them. You will have access to more features once you have submitted your seat deposit and start your first semester at AU.
How to create your account:
Click on the "New to AU? Create your account: Students" on the myau.american.edu login page.
- Click "Create Student Account"
You will be prompted to enter the following personal information:
- Your seven digit AU ID number found on your acceptance letter (required)
- Your last and first name (required)
- The last four digits of your social security number OR
- Your date of birth in the format MM/DD/YYYY OR
- The last four digits of your home telephone number
- You will be asked to enter your initial password, as well as a secret question and answer for verification purposes if you ever forget your password.
The system will take a moment to create your account. When you see a message stating that your account has been successfully created, you may log into myau.american.edu with your new username and password.
If you have problems creating an account or logging into the myau.american.edu web portal, please send an email to helpdesk@american.edu. Be sure to include your full name and seven digit AU ID number in the email. (Your AU ID number can be found in your acceptance notification email and official letter.)