Contact Us 

Financial Aid Office
Capital 202 
Phone: 202-274-4040
Fax: 202-274-4107
*All financial aid documents may be faxed*
finaid@wcl.american.edu

Federal Title IV School Code:
001434 (American University)

Office Hours:
Monday-Friday 9:00 a.m.-5:00 p.m.

Our colleagues in these offices are able to assist with the following:

Billing/Refund/Payment Plan/1098-T Questions & Issues:
AU Central
202-885-8000
http://www.american.edu/aucentral/ 
aucentral@american.edu

Student Refund Policy & Procedures:
http://www.american.edu/finance/studentaccounts/Student-Refund-Policy.cfm

In-School Loan Deferment/Enrollment Verification/Registration:
AUWCL Office of the Registrar 
202-274-4080
http://www.wcl.american.edu/registrar/
registrationservices@wcl.american.edu

Health Insurance Waiver & General Information:
AU Student Health Center
202-885-3380
http://www.american.edu/ocl/healthcenter/

Military & Veteran Benefits:
AU Certifying Official
(AU Central - main campus)
202-885-8000

UPASS (Metro) Information & Policy:
http://www.american.edu/finance/transportation/Metro-University-Pass.cfm
upass@american.edu